Choosing a residential treatment programme for the first time can be a daunting prospect and some people find these services difficult to understand when they are feeling vulnerable and scared. We aim to make the process as comfortable and easy to understand as possible, helping you and your loved ones make the right choice for your care.
Our dedicated team of Admissions Co-ordinators have years of experience in addiction treatment and are on hand 24/7 to guide you every step of the way through our simple 5 Step Admission Process. We believe that every penny of your investment for care should be spent on your treatment – our admission co-ordinators work solely for the Step One Recovery, helping you directly choose one of our services and without the additional commission fees charged by third party agents.
For many clients, families or others, our easy access telephone or online based pre-admission assessment service is just enough and can help guide you through your options and co-ordinate your admission needs right up to entering one of our facilities.
Choosing the right place and treatment package is essential, and we understand that this is a big step and significant financial investment for many people. Over many years, we have learnt that some of our clients and their families prefer to discuss their needs and concerns with an Admissions Co-Ordinator face-to-face before they finally commit to one of our programmes. So, recently we have introduced a new option to help people to discuss their needs in more detail.
Phone or Centre Based Assessment Service
The most popular assessment service we offer is a telephone consultation – this is the quickest way of finding the best treatment options for you, and a no-obligation chat will help us work out what is best for you, or someone else.
But for many clients, the best way of discussing treatment options is in one of our treatment centres closest to you. This will not only give you the opportunity to visit one of our facilities, experience first-hand a working treatment centre, but also give you and your family the privacy and comfort you need to discuss your requirements and understand about our services. This is a FREE service and may help you feel more comfortable choosing your care.
For many of our clients and their families, the option to have a face-to-face discussion and assessment about treatment options can make all the difference and help put everyone at ease.
Both Assessment Services place you under no obligation to use our treatment services and we will support you to ensure you are able to find a solution to yours or someone else’s addiction.