Published by John Gillen | Last updated: 7th January 2021

Step One Recovery is headed up by an Executive Board and Operational Management Team, supported by the Group’s Clinical Prescribing Team and all bring a combined experience that spans many years in the field of Residential Care, Addiction Therapy, Adult Health & Social care.

Operational Management Team

Nominated as the Responsible Individual with the Care Quality Commission across the Group’s range of treatment centres, John has years of experience, working with several Local Authorities in England. John has always maintained a passion to work with some of the most difficult and challenging conditions faced by individuals, families and communities. His extensive experience of drug and alcohol addictions, has enabled John to ensure that the Group’s services remain responsive and deliver a service that is effective and designed around your circumstances.

Clinical Team

Step One Recovery prides itself on excellence in clinical delivery, ensuring that all clients receive the best possible clinical assessment and prescribing treatments.

The Group employs a range of specialist Consultants, Doctors and Nurses experienced the management and treatment of substance misuse, mental health and disorders.

At Cassiobury Court, our Team includes two consultant psychiatrists with extensive experience in the treatment of addictions and two dedicated specialist nurses.

On day one of your admission, you will see one of our specialist Doctors who will complete a detailed clinical and psychological assessment your needs; setting out a full clinical treatment plan that will ensure your prescribing and treatment can run successfully alongside your personalised therapy programme.

This ensures that your detox will be managed as safely and as comfortably for you; enabling you to cope with the withdrawal effects during your first few days in our care.

One of our specialist nurses will monitor your detoxification each day and ensure that your physical health is closely monitored to enable you to achieve the best possible and safest detoxification from drugs or alcohol.

Recovery Team

The Step One Recovery work hard to select and employ the very best Recovery Team for each of our centres; carefully choosing our staff to ensure that have a good range of skills and expertise, whilst at the same time ensuring each and every employee lives up to our exacting standards in care, compassion and respect for our clients and their families.

Our Recovery Team includes:

  • Recovery Workers
  • Recovery Support Workers
  • Housekeeping & Laundry
  • Catering Team
  • Visiting Specialist Therapists & Counsellors

Our Recovery Workers are dedicated experts in the field of addictions and addiction treatments. All our Recovery Workers will have extensive experience in the delivery of treatment and interventions for addictions and some have specialist subject areas that may suit your needs better during your treatment.

We will aim to match you to the right dedicated worker during your stay. Your worker will work closely with you to develop and monitor your detailed Recovery Action Plan and built this with you around your needs.

Each week, your Recovery Worker will ensure that you meet for a one-to-one discussion about the excellent progress you are making on your Recovery Plan.

This keywork session will help you review what you have achieved so far, plan your next steps, organise your next therapies and start to develop a plan in preparation for your discharge home.

Our Recovery Support Workers are committed to ensuring that your stay with us is packed with support for you. Our dedicated support workers are on duty every day and will ensure that all your daily needs are being met and will support you with a large range of practical matters or help you with your personal care needs.

Each of our support workers are an integral member of the team and will support your daily medication and health needs, whilst ensuring that you are able to enjoy the most comfortable stay and make the most of our facilities

Excellent Housekeeping and Laundry is essential in all our facilities. Our dedicated team of housekeeping staff ensure that the highest standards are maintained in your environment each day.

We are committed to ensuring that our facilities reflect our respect and care for you and that you are able to focus solely on your treatment and recovery, without having to worry about cleaning or laundry.

After years of addiction, diet and nutrition are extremely important aspects of your treatment. Our experienced Chefs and Catering staff will provide you with excellent, high quality and home cooked food each day.

Using a range of locally sourced products, our freshly prepared meals are served three times a day with a varied daily menu displayed each day.

The team will ensure that there is always a fresh supply of fruit, hot and cold refreshments and snack bars available throughout the day and are able to accommodate a wide range of dietary requirements to suit your cultural or medical needs.

Visiting Therapists/Specialists

At Step One Recovery, we believe that a varied and mixed programme of therapies providers you with the best possible range of services that can be arranged to suit your needs.

From holistic therapists, to art and music therapists, to counsellors on request; we will have just what you need to support your full package of care.

Your Recovery Worker will look at the range of services to match your plan and ensure that these are organised into your weekly timetable.

Admissions Team

John Gillen

John Gillen - Author Last updated: 7th January 2021

John Gillen is a leading addiction treatment expert with over 15 years of experience providing evidence-based treatment methods for individuals throughout the UK. John also co-authors the book, The Secret Disease of Addiction, which delves into how the addictive mind works and what treatment techniques work best.